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What is the subscription fee?

Stroller Patrol will always be free for nannies.

Two monthly subscriptions:
Basic $5.99 and Premium $9.99. 

Basic plans will include the following features:

  • Two way communication
  • Route tracking
  • Read/ write nanny reviews
  • Nominate nanny for “Nanny of the month”

Premium plans include all the basics features plus:

  • Scheduling
  • Route history
  • Notification when outside set distances or time parameters
  • Background checks
  • Payment processing
  • Access to former employees for reference on nanny

How do I reset my login?

You can find a reset password link on the bottom of the login area in the app. You will receive an email with further instructions. If you do not receive the email, please contact us here.

Is my data secure?

We take the security of your personal information very seriously. We use 2-way encryption for all communication and follow strict security best practices when storing data. If you would like more information, please see our Information and Privacy Policy.

What information is displayed to the public?

Only verified and registered users will be able to see the profile profile picture of the nanny – which she/he selects – within the radius of 300ft.

Who can see my nanny?

Other nannies and parents within a 300 foot radius of your nanny.

Does my nanny see the messages sent by community members?

Your nanny will not see any messages shared between you and other members of the community.

Can other nanny’s send me messages?

Yes. Any nanny within a 300 yard radius of your nanny can send you a confidential message regarding your nanny and child.

How can I change the default parent?

In settings, you will find an option to set another member of the household as default.

Which parent receives messages?

Any household members listed on an account will receive messages.
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